Best Practices/Good Ideas
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Child Support Program Profile: Massachusetts
(http://www.ncsl.org/programs/cyf/maprogram.htm)
The Massachusetts child support program
asks parents to share in a common goal: "put your child first." To
achieve this goal, the state has tried to maximize partnerships with
other organizations that work with families.
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Dads Make a Difference: Action for Responsible Fatherhood
(http://www.cse.state.ma.us/reference/dmd/guide.htm)
The Governor's Advisory Commission on
Father Absence and Family Support (now known as the Governor's Advisory
Commission on Responsible Fatherhood and Family Support) was created by
executive order on July 10, 1996, to make recommendations on how to
address the crisis of father absence and to support the families of the
Commonwealth.
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Mission Statement
(http://www.cse.state.ma.us/misc/csemission.htm)
Our mission…to protect the economic
well-being of children by enforcing the financial responsibilities of
parenthood.
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Collection & Disbursement
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Child Support Card
(http://www.cse.state.ma.us/misc/cscard.htm)
Effective January 2005, the Child Support
Enforcement Division (CSE), in partnership with JPMorgan Chase Bank,
started making the Child Support Card, a Visa®-branded debit card,
available to all parents receiving child support.
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Customer Service Call Center Frequently Asked Questions
(http://www.cse.state.ma.us/faq/csbFAQ.htm)
Frequently Asked Questions about receiving
and making payments.
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How to Pay Your Child Support
(http://www.cse.state.ma.us/parents/CSEPayments.htm)
Information about wage assignment by
payee's employer.
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Information About Our Billing Cycle - For Parents Who Pay Child Support
(http://www.cse.state.ma.us/Parents/CSEBillingCycle.htm)
DOR’s Billing Cycle
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PIP User Guide
(http://www.cse.state.ma.us/programs/icpip/pipguide.pdf)
The Payment Intercept Program User Guide
(PDF) has been developed to assist users with the transition to the
redesigned PIP system.
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Payment Identification Stubs
(http://www.cse.state.ma.us/parents/paystub.pdf)
To help make sure you receive credit for
initial child support payments, you must use the payment identification
stubs.
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Payment Intercept Program
(http://www.cse.state.ma.us/programs/icpip/ICPIPGuide.htm)
On Thursday, May 19, 2005, the Department
of Revenue (DOR) launched its redesigned Payment Intercept Program (PIP)
website. The new site offers enhanced features such as expanded match
capabilities with DOR's Child Support Enforcement and Taxpayer Services
Divisions' files, as well as newly added MassHealth files..
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Payment Intercept Program.
(https://wfb.dor.state.ma.us/pip/public/pages/Login.aspx)
Redesigned Payment Intercept Program (PIP)
Website
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Customer Service
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Massachusetts Child Support Enforcement Case Manager.
(https://ecse.cse.state.ma.us/ECSE/Login/login.asp)
On this site you will be able to get the
latest information regarding your Child Support case.
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Parents
(http://www.cse.state.ma.us/parents/Parents.htm)
Help us to help you!
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Domestic Violence
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Domestic Violence Programs
(http://www.cse.state.ma.us/parents/domviol.htm)
A listing of programs, shelters, and
counseling services available to anyone seeking assistance with domestic
violence.
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Employer Services
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Consolidated Child Support Payments
(http://www.cse.state.ma.us/programs/employer/empguide.htm)
Federal and state laws recognize your
vital role in the child support system by allowing you to consolidate
all child support payment made pursuant to Massachusetts child support
orders, into a single check.
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EFT/EDI Transactions- Information for Employers
(http://www.cse.state.ma.us/programs/employer/eftmanual.pdf)
(EFT/EDI) allows employers to
electronically transfer support-related withholdings, through the
Automated Clearing House (ACH), a government facility that coordinates
EFT/EDI transactions.
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Employers FAQ's
(http://www.cse.state.ma.us/programs/employer/empguide.htm#3)
Employers most frequently asked questions
about child support enforcement.
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Income Withholding Overview
(http://www.cse.state.ma.us/programs/employer/empguide.htm#2)
Income withholding, the most effective
tool for securing regular child support payments, requires you to deduct
child support payments directly from the paycheck of your employee or
independent contractor.
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National Medical Support Notice - Employer Questions and Answers
(http://www.cse.state.ma.us/faq/MedSupFAQ.htm)
Employer questions and answers pertaining
to the National Medical Support Notice.
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Enforcement of Support Orders
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Administrative Enforcement
(http://www.cse.state.ma.us/parents/enfguide.pdf)
The Child Support Enforcement Division of
the Massachusetts Department of Revenue (DOR) is responsible for
establishing paternity and establishing collecting and enforcing child
support obligations.
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Affidavit of Arrears Package
(http://www.cse.state.ma.us/parents/AffidavitArrearsPkg.htm)
If you claim that the other parent owes
past-due support (arrears) for a time before your application for
services, we will not begin to collect the arrears until a court enters
an order establishing the total amount due. If you want us to help you
in getting a court order establishing the amount due, you must complete
the Affidavit of Arrears package and submit it with your application for
services.
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CSE Delinquent Noncustodial Parents
(http://www.cse.state.ma.us/del/delinquent.htm)
Every month, thousands of parents in the
Commonwealth fail to provide financial support for their children, in
violation of a court order and in spite of a wide variety of enforcement
measures used by DOR. This is a list of the names of 10,069 parents who
owe more than $30,000 in past-due child support and who have made no
payment whatsoever in the last 6 months, according to DOR's records.
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FIDM |
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DOR Bank Match Informational Update
(https://secure.dor.state.ma.us/BankMatchProgram/upcome/home.asp)
This form allows all financial
institutions who are required to participate in our Bank Match program
to provide current and accurate information.
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Financial Data Match Specifications Handbook (PDF)
(http://www.dor.state.ma.us/forms/bk_match/pdfs/Datamtc.pdf)
Modeled after the Massachusetts Bank Match
Specifications Handbook, the Financial Data Match Specifications
Handbook (PDF) was formulated for use by all financial institutions for
Data Match or Bank Match reporting to the states in which they do
business.
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The Massachusetts Bank Match Program and the National Financial
Institution Data Match Program
(http://www.massdor.com/forms/bk_match/bk_match.htm)
Program information
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Military |
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Income Withholding
(http://www.cse.state.ma.us/parents/militaryduty.htm#income)
If you pay child support and the payments
are withheld directly from your paycheck, please contact us as soon as
possible. We can transfer the income withholding from your civilian
employer to the Department of Defense (DFAS) so that your child support
will be deducted from your military pay.
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Medical Support
(http://www.cse.state.ma.us/parents/militaryduty.htm#medical)
If you are ordered to provide health
insurance coverage for your children, your call to military duty means
your existing insurance coverage will end. However, you may enroll your
children in the military health care coverage TRICARE.
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Military Reservists & National Guard
(http://www.cse.state.ma.us/parents/militaryduty.htm)
Information for parents to better
understand how the call up to military duty can or may affect their
child support case, specifically regarding Income Withholding;
Modification; Medical Support; and Passport Requests.
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Modification
(http://www.cse.state.ma.us/parents/militaryduty.htm#modify)
Military activation may mean a sizeable
reduction in monthly income. The change in income may justify a change
in the amount of the child support order
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Passport Requests
(http://www.cse.state.ma.us/parents/militaryduty.htm#passport)
Your call to active military duty may
require you to obtain a valid passport prior to deployment. The State
Department will refuse to issue or renew passports to parents who owe
$5,000 or more in past-due child support.
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Power of Attorney
(http://www.cse.state.ma.us/parents/militaryduty.htm#power)
Our policy prevents us from discussing a
child support case with anyone other than you or the other parent in the
case without your permission. If you have been called to active military
duty and want to designate someone else to speak with us on your behalf,
you must provide a completed Power of Attorney Form to us.
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What to Remember About Active Duty and Child Support
(http://www.cse.state.ma.us/parents/militaryduty.htm#remember)
General information about What to Remember
About Active Duty and Child Support.
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Suspension of Licenses |
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License Suspension
(http://www.cse.state.ma.us/programs/rlicense.htm)
If you have outstanding child support
obligations, your professional and/or driver's license may be suspended
and you will not be able to renew it until the Department of Revenue has
removed your nonpayment status.
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Establishment of Cases
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Child Support Case Information Form
(http://www.cse.state.ma.us/programs/employer/cse_case_I.pdf)
Basic information for establishing a child
support case.
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Introduction to DOR/CSE Services
(http://www.cse.state.ma.us/faq/appFAQ.htm)
Common questions about Child Support
Enforcement Services.
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When the Noncustodial Parent Lives in Massachusetts
(http://www.cse.state.ma.us/faq/faqin.htm)
Questions and answers pertaining to when
the noncustodial parent lives in Massachusetts.
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Intake (Applying for Services) |
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Application and Agreement for Child Support Services (PDF)
(http://www.cse.state.ma.us/service/request.pdf)
This information will help you complete
this Application and Agreement for Child Support Enforcement Services.
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Application for Child Support Services
(http://www.cse.state.ma.us/parents/CSEapplications.htm)
In applying for Child Support Enforcement
services, you may complete our online Application for Services or
download the application.
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Massachusetts Application for Child Support Services
(https://ecse.cse.state.ma.us/ECSE/home/requestservicesapp/index.asp)
Welcome to the E-CSE Application for
Services website.
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Establishment of Support Orders
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Child Support Guidelines
(http://www.cse.state.ma.us/misc/guidelines.htm)
Links to online Child Support Guidelines
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Child Support Guidelines Worksheet
(http://www.cse.state.ma.us/parents/cal_CS_order.htm)
An automated Child Support Guidelines
Worksheet.
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Entering Agreement
(http://www.cse.state.ma.us/faq/agreeFAQ.htm)
Answers to questions commonly asked about
entering into a child support agreement.
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Massachusetts Child Support Guidelines
(http://www.cse.state.ma.us/parents/cseguide.htm)
Factors to be Considered in Setting the
Child Support Order.
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Interstate
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When the Noncustodial Parent Lives in Another State
(http://www.cse.state.ma.us/faq/faqout.htm)
These questions and answers pertain to
when the noncustodial parent lives in another state.
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Legal
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Laws and Policies
(http://www.cse.state.ma.us/reference/PoliciesRegs.htm)
Information regarding recent legal
decisions affecting child support.
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Probate and Family Court
(http://www.cse.state.ma.us/misc/courts.htm)
Information about the court system and how
it works.
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Legislation
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Child Support Project
(http://www.ncsl.org/programs/cyf/cs.htm)
Child Support & Family Law
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Locate
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Ten Most Wanted
(http://www.cse.state.ma.us/wanted/tmw.htm)
Failure to pay child support may get you
on Massachusetts' Ten Most Wanted List.
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FPLS/SPLS |
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/massachusetts.htm)
The states with whom Massachusetts is
currently exchanging interstate information via CSENet.
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Citizens' Guide to State Services
(http://www.sec.state.ma.us/cis/ciscig/p/p29.htm)
State Administration/Revenue: Child
Support/Federal Parent Locator Service
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Medical Support
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National Medical Support Notice
(http://www.cse.state.ma.us/programs/medical/medsupport.htm)
This Notice is a federally-mandated
standardized form that all state child support enforcement agencies are
required to use.
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New Hire |
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Employer New Hire Reporting |
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Associated Forms and Information for Employers
(http://www.cse.state.ma.us/programs/newhire/nh_temp.htm#6)
Associated Forms and Information for
Employers for New Hire.
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New Hire |
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State Directory of New Hire |
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Instructions and System Requirements
(http://www.cse.state.ma.us/programs/newhire/oers_inst.htm)
In order to use the Massachusetts New Hire
Reporting System, you must be registered with the Commonwealth as an
employer to withhold and remit personal income tax payments on behalf of
an employee.
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New Hire Reporting System
(http://www.cse.state.ma.us/programs/newhire/nh_temp.htm#2)
Information for using the New Hire
Reporting System
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Online Employer Reporting System
(https://secure.cse.state.ma.us/newhire/login/login.asp)
Online New Hire Reporting System log-in.
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Register to use the System
(https://secure.cse.state.ma.us/newhire/newRegistration/newregistration.asp)
Registration form for (new)online new hire
reporting
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The Massachusetts New Hire Reporting System
(http://www.cse.state.ma.us/programs/newhire/newhire.htm)
Employers may choose any of the following
methods to report newly hired employees and independent contractors: the
Internet, or the New Hire Reporting Form, Form NHR.
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The New Hire Reporting System Frequently Asked Questions (FAQs)
(http://www.cse.state.ma.us/faq/newhireFAQs.htm)
Frequently asked questions regarding New
Hire Reporting
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Public Information/Outreach
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Forms and Information
(http://www.cse.state.ma.us/parents/CSEoptions.htm)
These are the most commonly requested
forms and worksheets.
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Frequently Asked Questions
(http://www.cse.state.ma.us/faq/faq.htm)
These are frequently asked questions
relating to various child support issues.
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Home Page for Massachusetts
(http://www.cse.state.ma.us/)
Massachusetts Child Support Enforcement
Home page
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Links
(http://www.cse.state.ma.us/misc/othlinks.htm)
Links relating to additional information
about child support enforcement.
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Massachusetts and Federal Legal Forms
(http://www.lawlib.state.ma.us/forms.html#support)
Child Support forms and information
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Publications
(http://www.cse.state.ma.us/reference/Publications.htm)
Various articles, briefs, and testimonies
written and prepared by staff of Child Support Enforcement Division.
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References and Resources
(http://www.cse.state.ma.us/reference/reference.htm)
Massachusetts Child Support Enforcement
Web site library
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Site Map
(http://www.cse.state.ma.us/sitemap.htm)
Site Map of Child Support Enforcement
Division (CSE).
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Vocabulary for Parents
(http://www.cse.state.ma.us/reference/CSEVocabulary.htm)
A glossary of child support terms and
definitions.
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What's New
(http://www.cse.state.ma.us/misc/news.htm)
Latest updated child support related
information.
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Reporting |
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Financial Data |
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Child Support Executive Summary
(http://www.cse.state.ma.us/reference/stats.pdf)
Massachusetts Department of Revenue Child
Support Executive Summary.
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Review & Adjustment
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Modification Package
(http://www.cse.state.ma.us/parents/rapkg.pdf)
For parents a package of materials to
assist you in asking for a change in the amount of child support.
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Request for Review and Adjustment
(http://www.cse.state.ma.us/parents/Reqrev_intruc.htm)
We will use the Massachusetts Child
Support Guidelines in our review. The Guidelines consider several
factors including both parents' income and ability to earn income, the
number and ages of your children, and the cost of health care coverage
for the children. |